At Nuamōre, every piece is crafted to be loved. If something isn't quite right, we're here to help.

Return Window
We accept returns within 14 days of delivery. To begin your return, log in to your account and use the returns portal, or use this return link

If you need any help, our team is always available at support@nuamore.com.

Return Requirements
To be eligible for a return, please ensure the following:

• Items must be in their original condition with no signs of wear or damage
• Items must be returned in all original packaging, including tags, box, and pouch
• Sets must be returned as a complete set — individual items from a set cannot be returned separately
• Returns must be made from the same country in which the order was originally placed

Items Not Eligible for Return

• Worn or used items
• Items returned without original packaging
• Mystery gifts and complimentary free gifts
• Custom or personalised items
• Free replacements

Refused & Rejected Packages
If a package is refused or rejected at delivery, a refund will not be issued unless the item is successfully returned to us. If you have a change of mind after placing your order, please accept the delivery and make a return request

Return Shipping Fees

Shipping fees are non-refundable. A 6% return handling fee applies to all returns, covering the cost of receiving, inspecting, and processing your returned item.

United States
A prepaid return label is provided. A fixed fee of $10 will be deducted from your refund to cover this label.

Canada
You will receive our return address and will need to ship the item back to us using Canada Post.

United Kingdom
A prepaid return label is provided. A fixed fee of $15 will be deducted from your refund to cover this label.

Europe & Rest of the World
A prepaid return label is provided. A fixed fee of $15 will be deducted from your refund to cover this label.

Refunds
Once we receive and inspect your return, we'll process your refund to the original payment method within 5–7 business days.

Return shipping for defective or warranty items is fully covered by us.

At Nuamōre, returned items are donated to charity — because every girl deserves to shine. ✨